2nd May 2020
1. Commitment to Personal Data Protection
2. The Data We Collect
The types of Data that we collect will depend on the type of services and/or products being requested and/or offered to you. These may include certain information such as but not limited to your personal information, title, name, age, gender, date of birth, family status, identification or passport information, contact information, telephone numbers, physical address information, email address, fax numbers, credit card information, billing address and contact information, company name, business title and any other information which would be reasonably required for us to provide you with the services and/or products being requested and/or offered to you.
We may obtain information regarding your location according to your Internet Protocol (IP) Address in order to better serve you and provide information about our products and/or services most suited to you. We may also require copies of some documentation such as identification and/or passport copies or proof of address in certain circumstances. We may record telephone conversations between you and our staff for record keeping and training purposes.
3. Purpose and use of Data
We may use Data collected for one or more of the following purposes:
a. Providing you with information, products and/or services as you may require from us or which we may offer to you;
b. Handling payments for any such information, products and/or services;
c. Dealing with any enquiries, customer service issues and/or complaints;
d. Managing any referrals that you have made to someone or that someone has made to you with respect to our company and/or services;
e. For use of the online services available through our websites or applications, by postal mail, through telecommunications channels or through any other form of communication;
f. Marketing of our services, research, promotions and/or any other form of managing the customer relationship with you;
g. Managing any part of the operations that are required to provide you with the products and/or services contracted from us or offered to you;
h. For any other incidental or associated purposes relating to any other purpose which you may agree to from time to time;
i. For the use of any of our subsidiaries, business associates and/or associated companies in connection with any of the points mentioned herein.
4. Transfer and Disclosure of Data
We may disclose and transfer Data to our subsidiaries, associated companies, business associates and other persons who we consider appropriate in connection with the services provided or to be provided to you and/or to inform you about our company’s news, information and/or promotions regarding our products or services. We may also be required to disclose Data by law or court order or as requested by government or law enforcement authorities or administrative organs. The Data may also be sourced from or transferred to jurisdictions outside Malaysia in accordance with the points mentioned herein. Otherwise, the Data will be kept confidential and shall not be disclosed or transferred to other parties.
5. Personal Information and Data Security
We take the need to protect your Data seriously and we make commercially reasonable efforts to prevent unauthorized access, use, alteration, or disclosure. However, we cannot guarantee that our security measures are able to completely prevent unauthorized third parties from intentionally maliciously obtaining and using your personal information for improper purposes.
You must keep secret any User Name or Password which is registered in connection with your uses of our applications or systems. It is also your sole responsibility to keep update and keep current your payment information. In order to ensure the safety and security of Data provided to us, we have implemented numerous technical, physical and administrative control measures.
We use industry standard Secure Socket Layer (SSL) protocol for data encryption which ensures that sensitive information such as credit card details is automatically converted into codes before being securely dispatched over the Internet. Data is accessible only by relevant parties as described within this Policy including in some instances third party service providers necessary to ensure a seamless and high quality service offering.
6. How to Access and Correct Data
You may request access to your Data and/or request corrections to your Data at any time. If you wish to obtain a copy of your data or wish to correct any of it, you may contact us by email at email@example.com or by postal mail to the address as stated at the bottom of the website, https://moovingbox.com.my/.
A website which is allowed to create a cookie is not able to access any other part of the computer and the cookie can only be read by the site that created it. We may also track certain actions taken through our website through the use of third party cookies, third-party vendor’s use of first-party cookies, first-party identifiers, web beacons and similar technologies to collect or receive information from our website and elsewhere on the internet.
Such information may be used for measurement services and ad targeting. You are always free to opt-out of such tracking, collection or use of information. Please refer to a site such as aboutads.info/choices or tools.google.com/dlpage/gaoptout for further information.
After you register to use our applications or systems, we may also send transaction-related communications such welcome emails, order confirmations, pick-up and delivery reminders and payment transaction notices. You expressly agree to receive this information via telephone, email, notifications and SMS. We may from time to time send you marketing or promotional communications, unless you elect to opt out of receiving such information.
You can discontinue future promotional communications by following the specific unsubscribe instructions in the communications you receive. Our Services are provided exclusively through our applications or systems on your personal computer, mobile or tablet devices. You agree that we may collect and use technical data and related information, including but not limited to, technical information about your device, system and application software and peripherals.
9. Social Network Buttons and Links to other Web Sites
We may include “social network buttons” and links to other websites within our applications or systems that enable you to navigate away from our primary Site that are not owned or controlled by us. You should be aware that these sites are likely to be collecting information about what you are doing on the internet, including our applications or systems and social media network profiles.
So, if you click on any of these buttons or links, these sites may be registering that action and may use that information. You should check the respective privacy policies of each of these sites to see how exactly they use your information and to find out how to opt out, or delete, such information.
10. Data Retention Policy
We typically retain information you provide us for as long as you are registered to use our applications and systems, and for a reasonable period of time thereafter. If your service agreement with MV is terminated for any reason, and you desire to have us delete any of your personal information or data, please contact us at firstname.lastname@example.org and specify what you would like us to remove. We will delete the information within a reasonable time unless we are otherwise required by law to retain the information.
11. This Policy
This Policy may be amended from time to time and the latest version can be accessed at https://moovingbox.com.my/. We encourage you to periodically review this page for the most current statement of our privacy practices. Your continued use of the Site, Apps and Services constitutes your agreement to be bound by such changes to this Policy.